This page is a detailed reference for readers who want to understand the entire workflow or troubleshoot a specific issue. If you simply want to make your first connection, start with the shorter quick-start guide. The quick guide covers the essential path; this page explains why each step matters, where to check when something fails, and how platforms and route types differ.
You do not need to memorize everything at once. For first-time setup, follow the contents from top to bottom. If your subscription is already imported, jump to connection checks, routine maintenance, or advanced usage. Plan, refund, coverage, platform, and payment details are based on the current site facts; individual interface labels may vary with the system language.
Understand the service and the full workflow first
What subscriptions, clients, and routes each do
TxtVPN is a cross-border network acceleration subscription service with connection resources covering 90+ countries / 200+ routes. The workflow includes several connected parts: the account, plan, subscription, client, and route. The account stores orders and service status; the plan determines available traffic and reset rules; the subscription passes the routes available to the account to the client; the client reads the subscription and establishes the connection; and the route determines the region and link type used for outbound traffic. Separating these concepts makes common issues easier to locate: if an order succeeds but no routes appear in the client, check whether the subscription has been updated; if the client says connected but the destination service shows the wrong region, check the selected route instead of repeatedly reinstalling the client.
A subscription is neither an installer nor one fixed route. It is better understood as an account-controlled list of routes that the client reads to display available regions. Subscription contents may change as server-side routes are adjusted, so importing once does not mean it never needs refreshing. The client is simply the tool that performs the connection. One account can be used on Windows, macOS, iOS, Android, and Linux, with unlimited devices. Interface labels and permission entry points differ by platform, but the core actions are the same: obtain the subscription from the user panel, import it into the client, choose a route, connect, and verify the outbound status.
The sequence from opening the plan page to completing verification
Keep the workflow linear. First use the plans page to confirm whether a monthly subscription or traffic package fits your usage pattern, then create an account with a username and password. No email address is required. After entering the user panel, place and pay for the order. Available payment methods are Alipay / WeChat Pay / USDT. Once the order is active, retrieve the subscription from the panel and open the client download area. Get the client for your current system, install it, import the subscription, update the route list, choose the target region, connect, and finally check the exit region and target service.
The sequence looks simple, but skipping steps creates states that are difficult to interpret. If you install the client before obtaining a subscription, it naturally cannot show TxtVPN routes. After payment, an old local subscription cache may still hide the new service status. If you open a website that preserves a long-lived login session immediately after connecting, it may continue using the session region from before the connection. This guide therefore checks order status, subscription updates, connection status, and application sessions separately, rather than reducing every issue to “it won’t connect.”
Monthly subscriptions and traffic packages: the basics
Monthly subscriptions reset traffic each month on the activation date. They suit ongoing use when you want a fixed traffic allowance for each cycle. Current monthly plans are ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Traffic packages last until the allowance is used and never expire, making them suitable for irregular use or for keeping unused traffic available long term. Current traffic packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Do not compare them by total volume alone; consider your usage rhythm. Video, development tools, and multi-device syncing tend to create steady consumption, while occasional research or temporary connections are more sporadic.
This service supports unlimited devices, but unlimited devices does not mean traffic usage will not increase. File syncing, media playback, and updates running across multiple systems all count toward the plan allowance. Device count concerns connection arrangements; traffic concerns consumption. In a household or multi-device setup, first identify which apps genuinely need the accelerated route, then decide between global mode and split routing. This reduces unrelated traffic and makes troubleshooting clearer.
When to consult other site resources
For side-by-side comparisons of regions and route types, see the global nodes page. If you only need to complete your first connection quickly, the tutorial is more direct. For an objective way to assess route performance, read How to test VPN speed. This guide focuses on the complete operating loop and does not assume fixed interface versions or button locations for any single platform. Even after an interface update, use the structure “account—subscription—client—route—verification” to determine the next step.
Think of the service as a data path: the account determines whether you can obtain a subscription; the subscription determines what the client can see; the client determines how the system network interface is created; the route determines the exit direction; and the target app evaluates content based on the exit and its own session. Each layer has an independent status. Understanding this path is the foundation for choosing plans, troubleshooting connections, and configuring split routing, and it helps avoid repeated installations, needless changes, and random route switching.
Choose a plan based on your traffic pattern
Start with how you use the service, not the largest number
The key to choosing a plan is not picking the highest allowance, but understanding how traffic is generated. Text browsing, code completion, remote documentation, and messaging usually consist of many short requests. Video, system images, cloud-drive syncing, and large file transfers create sustained traffic. Using several platforms at once can also combine tasks that were previously separate. Before choosing, review your main apps, usage periods, and any continuous background syncing. Without historical data, choose an allowance that covers your main tasks and monitor actual usage in the user panel. That is more reliable than guessing and jumping straight to the highest tier.
The light monthly plan is ¥9.9/month with 60GB, the standard monthly plan is ¥18/month with 250GB, and the high-traffic monthly plan is ¥28/month with 500GB. Monthly traffic resets each month on the activation date, so the activation date is the key to understanding the usage cycle; do not assume it follows the calendar month. When checking remaining traffic, also check the current cycle boundary. If you upgrade mid-cycle, the price difference is converted into remaining days. The upgraded arrangement therefore follows the current remaining cycle rather than simply clearing it and starting over.
| Type | Price and traffic | Traffic rules | Best usage pattern |
|---|---|---|---|
| Monthly subscription | ¥9.9/month with 60GB | Resets monthly on the activation date | Light, steady use |
| Monthly subscription | ¥18/month with 250GB | Resets monthly on the activation date | Everyday use across multiple scenarios |
| Monthly subscription | ¥28/month with 500GB | Resets monthly on the activation date | Sustained high-traffic tasks |
| Traffic package | ¥158/300GB | Lasts until used; never expires | Intermittent use |
| Traffic package | ¥358/1000GB | Lasts until used; never expires | Keep traffic available long term |
| Traffic package | ¥658/3000GB | Lasts until used; never expires | Concentrated transfers and long-term use |
Monthly subscriptions suit steady cycles; traffic packages suit irregular usage
The advantage of a monthly subscription is a clearly defined cycle. Each activation date marks a new traffic period, making it suitable when the service is part of your daily toolkit. If work, study, media, and development tasks occur continuously, a fixed cycle helps create a predictable budget. With a monthly subscription, avoid routing downloads, backups, and system updates that do not need acceleration through the client for long periods. Using rule mode to exclude local services and routine downloads keeps the monthly allowance focused on apps that genuinely rely on cross-border routes.
Traffic packages do not reset with a monthly cycle. They last until used and never expire. They suit clearly separated usage intervals, occasional travel, temporary access to overseas resources, or anyone who does not want unused traffic reset at the end of a cycle. “Never expires” describes how the traffic remains valid; it does not mean route configurations never need updating. The subscription should still be refreshed regularly in the client to obtain currently available routes.
Estimating actual usage with unlimited devices
Unlimited devices solves the problem of using one account across multiple platforms; it does not isolate traffic by device. Cloud-drive syncing on Windows, development dependency downloads on macOS, media playback on iOS and Android, and software repository access on Linux can all consume the same plan. Estimate usage by task rather than device count. Check sustained transfers first, browser pages and text requests next, and clients that stay connected without obvious activity last. Their consumption usually depends on background apps, not the connection toggle itself.
A more reliable approach is to record when high-consumption tasks occur during a complete usage cycle, then compare those times with traffic changes in the user panel. There is no need to calculate every app precisely; distinguishing sustained transfers, on-demand access, and background syncing is enough. If usage seems abnormal, pause cloud drives, system updates, game platforms, and container image pulls, then observe the change. If consumption returns to normal, the cause is the app traffic path rather than the plan itself.
Refunds, payments, and decision boundaries
This service offers 7-day no-questions-asked refunds. Available payment methods are Alipay / WeChat Pay / USDT. Before choosing a payment method, confirm that your current environment can complete the relevant flow. After payment, return to the user panel and check the order status. Do not judge delivery solely by the debit screen in the payment app; the usable status is determined by the user panel and whether the subscription can be obtained. If payment is complete but the order has not updated, keep the order details and explain the situation through the panel ticket entry instead of repeatedly creating the same purchase request.
If you still cannot decide on a tier, divide your tasks into ongoing and occasional groups: ongoing tasks generally suit a monthly subscription, while occasional tasks generally suit a traffic package. Then choose the allowance that matches your needs. Full pricing and current rules are listed on the plans page. This guide provides the decision framework; before ordering, rely on the plans page and the user panel.
Create an account, place an order, and confirm activation
Create an account with a username and password
TxtVPN requires no email address for registration; a username and password are enough. Open the registration page in the user panel, choose a username that is easy to remember long term and is not reused across other services, then set a separate password. The username is used for future login and account identification, so check for accidental spaces before submitting. Save the password with a password manager rather than passing it between devices through chat history or plain-text files. After registration, confirm that you can enter the panel normally before placing an order.
Because registration does not depend on an email address, the username and password are the primary account credentials. After your first login, save the username in a trusted password manager and confirm that the entry is for txtvpn.com. Browser autofill may select a same-named field from another site. If login fails, clear the fields and enter them manually, checking for leading or trailing spaces and ensuring that you are not using an old password. Repeatedly changing network routes will not fix incorrect credentials; first distinguish an unavailable page, an unanswered request, and failed credential verification.
Enter the user panel from the plans page
On the plans page, first choose between a monthly subscription and a traffic package, then use the plan button to enter the user panel. Prices on the plan cards are for comparison; confirm the actual order status inside the panel. Once there, check the plan name, price, traffic allowance, and cycle rules before creating the order. Monthly plans are ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Traffic packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB; they last until used and never expire.
Do not open several checkout pages and submit them repeatedly before creating an order. Different pages may retain different plan selections, making it easy to misread the current order when returning. A clearer approach is to keep one user-panel page open and complete selection, order creation, payment, and status confirmation there. If you change plans, return to the plan list and choose again rather than relying on an old form state left by the browser’s Back button.
Payment and status confirmation
Available payment methods are Alipay / WeChat Pay / USDT. After choosing one, complete the payment flow shown in the user panel. The payment page and user panel have different roles: the former processes payment, while the latter records the order and delivers the service. After payment, return to the user panel and refresh the order status, confirm that the plan is active, and check whether the subscription entry is available. If the payment window finishes but the panel still shows a pending state, keep the current page, then reload the order later instead of immediately creating the same order.
Order activation can be confirmed through several linked states. First, check whether the order record has moved from pending to available. Next, check whether the account overview shows the selected plan. Finally, confirm that the subscription can be obtained. A payment record without service status means the delivery chain is not complete. A subscription entry with an unupdated client means the issue has moved from the order layer to the subscription layer. Following this order prevents repeated client reinstalls before the order is active.
Understand the remaining cycle when upgrading
When a monthly subscription is upgraded mid-cycle, the price difference is converted into remaining days. Before proceeding, check the current cycle and remaining traffic, then confirm the upgrade target. An upgrade is not an entirely separate monthly subscription added on top, and you should not assume the activation date will change. After upgrading, refresh the account overview and subscription status to verify that the new plan is shown. The client normally does not need to be reinstalled, but updating the subscription is recommended so the local state matches the account.
If you only need more traffic temporarily, compare the usage models of an upgrade and a traffic package first. Monthly subscriptions reset each month on the activation date; traffic packages last until used and never expire. Choose based on your future usage pattern, not only your current remaining traffic. Growing daily tasks are closer to the monthly-subscription use case, while occasional large tasks may suit a traffic package better. Refer to the current plans page for the exact choice.
Failed logins, duplicate orders, and page status
If login fails, first confirm that you are accessing the root user panel rather than a marketing homepage inside a language directory. The login button on the marketing page redirects to the correct panel route. Then check the username and password, browser autofill, and whether you are using an old tab. If the page opens but submission produces no result, temporarily disable extension rules that block scripts and reload. If the entire panel is inaccessible, check your local network and DNS resolution first rather than assuming the password is wrong.
If you find duplicate orders, do not pay for every order. Return to the order list and identify records that are completed, pending, or canceled; process only the one you intended. If assistance is needed, open the ticket page from the user panel and describe the plan, payment method, current order status, and checks already performed. Do not send your account password or complete subscription URL. Clear status details keep the issue at the order layer instead of wasting time on client configuration.
At the end of this stage, you should have an account that logs in normally, one clearly active service, and an accessible subscription entry. If any condition is missing, stop here and resolve it before moving to platform import. Confirming delivery status is the prerequisite for reproducible connection steps.
Obtain a subscription and make the import maintainable
A subscription URL is an account resource, not a public download link
After the order is active, obtain the subscription from the account overview or subscription area in the user panel. The URL lets the client read the route configuration currently available to the account and contains account-related access credentials. Do not publish it, forward it to a public page, or place it in shared documentation. Client downloads should also be completed through the user panel; the marketing page does not provide a static installer link. Keeping account status, subscription delivery, and the client entry point together reduces the chance of using the wrong file or an outdated URL.
Use the copy action provided by the panel when copying a subscription to avoid missing characters during manual selection. Before pasting it into a client, you may place it in a local temporary input field to check that the beginning and end are intact, but do not save it to a public clipboard-sync service. After import, the client will usually create a configuration name for the subscription and read the route list. Rename it to the recognizable “TxtVPN” rather than using a date or temporary task name, which can lead to duplicate imports during later updates.
Importing and updating are different actions
The first import creates a local subscription configuration; later updates refresh the routes inside that configuration. Many clients offer buttons such as “Import from URL,” “Update configuration,” and “Download again.” Their functions are similar but their contexts differ. For first use, import from the subscription URL. Once the TxtVPN configuration is visible, update that configuration instead of pasting the same URL again to create a duplicate. Duplicate configurations can produce several identically named route entries and make it difficult to tell which one is carrying the current connection.
When an update fails, first confirm that the account service is still active, then check whether the client can access the subscription URL. If the account is valid but the update reports an error, disconnect and try updating again, or temporarily switch to a basic network that can access the internet normally. Subscription downloads and route connections are separate processes: the client first accesses the subscription entry to obtain configuration, then uses the routes in that configuration to connect. The current route may interfere with subscription updates, so allow the client to disconnect temporarily during troubleshooting.
# Tutorial example: the URL is an obvious fake value and cannot be used for a real connection
subscription_url="https://example.com/sub?token=YOUR_TOKEN"
# Check that the variable was written as expected without printing it to public logs
printf '%s\n' "$subscription_url"
Prevent subscription leaks and configuration clutter
Treat the subscription URL like an account credential. Do not place the complete URL in screenshots, public repositories, forum posts, shared terminal-history files, or team-wide configuration. When demonstrating the format, always use an obvious fake value such as https://example.com/sub?token=YOUR_TOKEN. When troubleshooting, you can provide the client error text, configuration name, route region, and steps taken without sending the full subscription. If you suspect a leak, check the reset or update options available in the user panel and re-import a new valid configuration on each client.
When using multiple platforms, give every device the same clear configuration naming convention. Do not call it “Default” on one platform, “Test” on another, and keep several old copies on a third. A consistent name helps confirm that the selected configuration is the TxtVPN subscription. Before deleting an old configuration, disconnect, confirm that the new one has updated successfully and displays routes, then remove the old entry. This avoids losing a usable configuration during migration.
Layered checks when the route list is empty
If the import succeeds but the list is empty, first return to the user panel and confirm that the service is active. Next, check whether the subscription configuration shows a recent successful update. Then confirm that the client is displaying the proxy route page rather than local configurations or logs. If the client reports a format error, delete the failed configuration and copy it again from the panel instead of editing the subscription text yourself. The server generates the subscription contents; manual changes can break the structure and disable future automatic updates.
If only some platforms cannot read the subscription while others work, the issue usually lies in the affected client’s network permissions, pasted content, or configuration state. If all platforms fail to update at the same time, prioritize checking the account status and basic network. This comparison matters: using multiple platforms is not only convenient, but also helps identify the scope of a fault. There is no need to repeat every action on every platform; first determine whether the issue is account-wide, network-wide, or limited to one client.
When a fresh import is actually needed
Routine route adjustments require only a subscription update. Re-import when changing devices, reinstalling the client, deleting the local configuration, or resetting the subscription credentials. If only one route is unavailable, re-importing the entire subscription is usually unnecessary; update first, then switch to another route in the same region. If the client’s update function keeps failing while the panel and basic network work normally, delete the configuration and import it again, but save any necessary local split-routing rules first so your custom settings are not removed with it.
The completion standard for the subscription stage is not “the URL was copied.” It is a single, recognizable, updateable TxtVPN configuration in the client, with selectable routes visible. Only then should you move on to platform permissions and connection settings. When routes change later, return to this maintainable subscription relationship instead of looking for temporary configurations from unknown sources.
Import the client on Windows, macOS, iOS, Android, and Linux
TxtVPN supports Windows / macOS / iOS / Android / Linux. On every platform, obtain the client and subscription through the user panel rather than using a static installer from the marketing page. The shared workflow is install, grant the required network permissions, import the subscription, update routes, choose a route, and connect. The main differences concern system permissions, background behavior, and the scope of proxy interception. The sections below cover each platform separately. Interface labels may vary with the system language, but the troubleshooting path remains the same.
| Platform | Key permissions | Import focus | Common check locations |
|---|---|---|---|
| Windows | Network interface and system proxy | Avoid duplicate configurations | Tray, system proxy, and logs |
| macOS | Network extension | Confirm the configuration is enabled | Menu bar and network settings |
| iOS | VPN configuration | Copy from the panel and import | System settings and client status |
| Android | VPN connection and background operation | Prevent background suspension | System permissions and battery management |
| Linux | Network interface or local proxy | Confirm environment variables and system proxy scope | Processes, logs, and terminal environment |
Windows: distinguish client connection from the system proxy
On Windows, sign in to the user panel and open the client download area to obtain the TxtVPN client. After installation, launch the program, copy the subscription from the panel, and import it. Once the update succeeds, confirm that the route list is visible before choosing the target region. When the connection switch is enabled, check whether the client has also enabled the system proxy or an equivalent network-interception mode. Some apps read the system proxy, while others use their own network settings, so “client connected” and “all apps use the route” are not exactly the same test.
If the browser works but terminal tools do not, first check whether the terminal inherits the system proxy. If the terminal works but the store or system components do not change, check the client’s interception mode. Before switching modes, stop large file transfers to avoid interrupting tasks when the connection path changes. When quitting the program, also check whether the system proxy has been restored. If ordinary networking is abnormal after exit, confirm the proxy status in system network settings, then restart the client and perform a normal connect-and-disconnect cycle.
On Windows, the client usually keeps a status entry in the notification area. Do not run several network tools that modify the system proxy at the same time; the last program launched may overwrite the previous settings. Keep the TxtVPN client as the sole controller, then restore other tools one by one after confirming the connection works. For detailed troubleshooting, inspect client logs for connection establishment, subscription updates, and route changes, but remove subscription URLs and other account information before sharing logs.
macOS: focus on network-extension permission and menu-bar status
After installing on macOS, the first connection may request permission for a network extension or to add a VPN configuration. This authorization is required for the system to create the network interface. Open Settings from the clear system prompt and complete the authorization there. Return to the client, import the subscription, and update the routes. If clicking Connect immediately returns to a disconnected state, first check whether the relevant network extension is allowed in System Settings instead of repeatedly importing the subscription.
The menu-bar status provides a quick indication that the client is still running, but you should ultimately check both the client connection status and the actual exit. On macOS, browsers, terminals, and development tools may read proxy settings differently. If a command-line tool does not follow the system proxy, set proxy environment variables for the current terminal session. They affect newly launched commands only; existing processes may continue using the old environment. Before writing them permanently into shell configuration, test them in a temporary session so an invalid proxy does not remain after the client disconnects.
If networking does not recover after sleep and wake, disconnect and reconnect in the client so the network extension can rebuild the path. There is no need to delete the system configuration first. If repeated reconnection fails, quit and restart the client. Frequently deleting the network extension makes the permission state harder to understand; keep the sequence “authorization present—client reconnects—exit verified” clear.
iOS: obtain the subscription from the user panel and allow system configuration
On iOS, open the client download area through the user panel and obtain the client using the method provided there. Copy the subscription, choose import from link in the client, save the configuration, and update the routes. On the first connection, iOS asks for permission to add a VPN configuration; confirm it, then return to the client and choose a route. The VPN status in System Settings confirms that the network configuration is enabled, but verify the route region separately after connecting.
If the import prompts for clipboard access, allow it only when actively pasting the subscription. After import, the client manages the subscription configuration, so there is no need to paste it repeatedly from other apps. If the client cannot read content copied from the browser, return to the panel, copy it again, and paste it manually into the client’s input field. Do not save the subscription in synced notes or shared documents.
After switching networks, the existing connection may briefly stop working. Wait for the system to complete the basic network switch, then reconnect in the client. If the target app still shows the old region, fully close and reopen it, and check whether the previous login session is still active. A stale region display does not necessarily mean the system connection failed; it may be caused by app caching or the account’s regional policy.
Android: handle VPN permissions and background operation
The Android workflow is the same as on other platforms: obtain the TxtVPN client from the user panel, install it, import the subscription, update the routes, and connect. The first connection displays a system VPN permission prompt. Confirm it so the client can create a network interface. If permission is denied, the client may still show routes but cannot establish a real system connection. Open the system app settings to check the permission, then return to the client and connect.
Android background management directly affects long-running connections. The system may pause the client after the screen is off or after a long period without interaction, leaving the foreground status visible while the connection is actually interrupted. In battery or background-activity settings, allow the client to keep running and prevent cleanup tools from ending it automatically. Entry names vary by device; look for areas such as “App info,” “Battery,” and “Background activity” rather than relying on one fixed interface label.
If only one app bypasses the route, check whether the client has app-based split routing enabled and whether that app is excluded. If no apps have network access, disconnect the client first to confirm that the basic network works, then reconnect. For the complete installation and verification flow, see Android VPN setup from scratch.
Linux: define system proxy, environment variables, and process scope
Linux usage depends on the desktop environment and workflow. Obtain the TxtVPN client through the user panel, import the subscription, and update the routes. Desktop apps may read system proxy settings, while terminal programs often read environment variables. After connecting, verify with a browser first, then test command-line access in a new terminal. If the results differ, the proxy scope is not consistent; the route itself has not necessarily failed.
When setting a proxy temporarily for the terminal, use the local listening address and port shown by the client. Do not copy configuration from another device. The example below shows only the variable structure; the port is an obvious placeholder and does not represent a TxtVPN parameter. Close the current terminal after testing to clear temporary variables. Before writing them into shell configuration, confirm that the client uses the same listening settings each time it starts.
# Example structure: replace with the local address and port shown by the client
export HTTP_PROXY="http://127.0.0.1:YOUR_PORT"
export HTTPS_PROXY="http://127.0.0.1:YOUR_PORT"
# Check whether the target site can establish an HTTPS response
curl -I https://example.com
In server environments, also distinguish interactive terminals, background services, and containers. Environment variables set in a terminal are not automatically passed to an already running service, and containers do not inherently inherit the host’s proxy. Configure the relevant process’s startup environment explicitly and restart it after changes. During troubleshooting, verify the route with one terminal command first, then extend the setup to services and containers rather than changing several layers at once.
Connect to a route and verify that it actually works
Choose the target region first, then compare route types
Choose a route based on the region required by the target service. If the content, account, or work environment requires a particular region, filter for that country or region first, then compare route types within it. TxtVPN covers 90+ countries / 200+ routes; see global nodes for the full region list and route details. Do not lock onto a route simply because its name looks familiar. Performance depends on the local network, time of day, and path to the target service.
A direct route usually has a simpler path and suits cases where the basic network already reaches the target region smoothly. A relay route first passes through an optimized entry point before continuing to the target region, which can help in environments with noticeable cross-border volatility. IEPL focuses on the organization of the cross-border segment and suits tasks that prioritize sustained connections and stable return traffic. Route types are not an absolute speed ranking; the same type can perform differently on different local networks. Consider latency, jitter, packet loss, and sustained throughput rather than a single page-load speed.
| Use case | Prioritize | Suggested action | Do not look at only |
|---|---|---|---|
| Web browsing and research | First-screen response and continuous access | Choose a stable route in the target region | A single peak-speed result |
| AI Tools | Long connections and continuous responses | Keep one region and reduce frequent switching | The route name |
| Streaming | Region detection and sustained throughput | Reopen the app after connecting | Whether the homepage opens |
| Development tools | Terminal proxy and dependency downloads | Verify the browser and command line separately | The client toggle state |
The verification sequence after connecting
After connecting, first confirm that the client remains connected, then check the exit region, and only then open the target service. Do not reverse this order. If you open the target app first, it may cache the previous region or establish a long-lived connection before the route is ready. During verification, use a new private browsing window or fully quit and relaunch the target app to reduce interference from caches and existing sessions.
Once the exit region matches expectations, check whether the target service loads normally. If the exit is correct but the service remains unavailable, the cause may be the account region, app cache, the service’s own risk controls, or compatibility between the current route and the target service. Try another route in the same region rather than switching across several countries. Frequent region changes expose the target service to rapid environment changes and may trigger additional verification.
What to check when the browser works but an app does not
A working browser shows that the route is basically available, but it does not mean every program reads the same proxy settings. Desktop apps may use the system proxy, their own proxy, or a direct connection. Command-line tools may read only environment variables, while games and some system components may require network-interception mode. Identify the affected app’s network method first, then inspect the client’s split-routing and interception settings. Do not delete the entire subscription because of one problematic app.
Compare the same target in the browser and the affected app. If the browser works but the app does not, keep the route unchanged and check whether the app is excluded by split-routing rules or needs a restart to read the new system proxy. If neither works, switch to another route in the same region. Change one factor at a time: change the route, change the proxy mode, or restart the app. Changing several things at once makes it impossible to know what fixed the issue.
Speed tests should use a reproducible process
Do not judge a route only by the momentary latency shown in the client. Latency reflects part of the round-trip time, jitter shows how stable that latency is, packet loss directly affects retransmissions and long connections, and sustained throughput matters for video and downloads. Test with the same device, basic network, target, and a similar time window, then compare routes. If the conditions keep changing, the numbers are not comparable.
Web-based speed-test results can also be affected by the test server’s location. If the goal is to use a Japanese service, prioritize the real experience with Japan-related targets rather than choosing a route based on a test point in a completely different location. For development, observe dependency downloads, code-hosting access, and long-connection stability. For streaming, check region detection and continuous playback. For detailed methods, see How to test VPN speed: a hands-on guide with practical pitfalls.
Recovery order when there is no network after connecting
If every app loses network access after connecting, disconnect the client first and confirm whether the basic network recovers. Once it does, update the subscription and retry with another route in the same region. If that fails, check the system proxy or network-extension status, then quit and reopen the client. Do not clear all configurations as the first step; doing so removes the states you need for comparison.
If the basic network does not recover after disconnecting, check whether a system proxy remains enabled, whether the client still controls the network interface, and whether other network tools are running simultaneously. Restore ordinary networking before testing TxtVPN again. The goal is not merely to turn the switch green, but to make the client status, exit region, and target-app result agree. Only all three together count as a verified connection.
At the end of this stage, note one primary route that performs reliably on the current network and keep a backup route in the same region. Start daily use with the primary route; when something goes wrong, update the subscription first and then switch to the backup. A fixed path is easier to maintain than choosing randomly each time and makes it easier to identify whether an issue comes from the local network, route, or target service.
Routine maintenance, traffic management, and renewals
Update the subscription regularly; do not rebuild the configuration repeatedly
The priority in routine maintenance is keeping the local route list aligned with the account status. When the client already has a usable configuration, update the subscription instead of pasting the URL again each time. Route changes, newly added regions, and retired routes can all be reflected through updates. If the current connection is unstable before updating, disconnect first so the client can access the subscription over the basic network. After the update, choose a route and connect again.
On multiple platforms, you do not need to update every device at the same moment, but update devices that have been idle before using them again. If one platform shows noticeably fewer routes than the others, compare the configuration name and update time first. Do not copy an exported configuration file from another device; it may contain platform-specific settings or outdated local rules. Obtain the same subscription from the user panel and import it separately on each platform for easier maintenance.
When monitoring traffic, look at tasks before devices
TxtVPN supports unlimited devices, and actual transfers on all devices affect plan traffic. When usage rises quickly, check sustained tasks first: cloud syncing, system updates, app-store downloads, development dependencies, container images, and media playback. Then check whether global mode is sending local sites and services that do not need acceleration through the route. Attributing the increase to a specific task is more effective than simply reducing the number of devices.
Monthly subscription traffic resets each month on the activation date. When checking the remaining allowance, consider the current cycle rather than the calendar month. Traffic packages last until used and never expire, so there is no need to concentrate usage to avoid a reset. With either option, check the remaining traffic before starting a large-file task and confirm whether it truly needs the accelerated route. After a temporary download finishes, restore rule mode so later background tasks do not continue along the same path.
What to verify before renewing or upgrading
Before renewing, sign in to the user panel and confirm the current plan, service status, remaining traffic, and order history. If your usage pattern is unchanged, keep the existing plan. If tasks have clearly increased, compare monthly subscriptions of ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. For irregular usage, compare traffic packages of ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. All traffic packages last until used and never expire.
A mid-cycle upgrade converts the price difference into remaining days, so confirm the current cycle before proceeding. After the upgrade, refresh the panel, check the new plan status, and update the subscription in the client. Reinstalling the client or deleting the existing configuration is normally unnecessary. If the local display does not change, confirm that the user panel shows the upgrade as active, then update the subscription manually. This distinguishes an order-update delay from a client cache.
Handling system updates, sleep, and network changes
System updates may reload network interfaces or proxy settings. After an update, confirm that ordinary networking works, then start the client and check that the subscription configuration is still present. If it is, update and connect directly; there is no need to import it again. If the system asks for network-extension or VPN permission again, confirm the authorization source in System Settings before returning to the client.
When a device wakes from sleep, switches from wired to wireless, or moves between networks, the old connection may still appear active even though the underlying path has changed. Wait for the basic network to stabilize, then disconnect and reconnect. Restart the target app if it retains the old connection. Do not click through several routes while the basic network has not yet obtained an address; this creates multiple failure records without proving that the routes are faulty.
Keep a simple troubleshooting record
For occasional issues, record the platform, basic network, selected region, route type, time, client status, and target-app behavior. Do not record the complete subscription URL or save the account password. When a similar issue occurs again, compare whether it involves the same network or route. If instability occurs only at certain times, test a backup route under similar conditions rather than marking every route as unavailable.
When submitting a ticket, a clear record is more useful than a vague description. You might write, “The Windows client updated the subscription successfully; the browser works through a Japan relay, but the terminal does not read the system proxy,” which points directly to terminal proxy scope. Or write, “All platforms cannot update the subscription at the same time, but the user panel is accessible,” which points to the subscription access path. Do not paste the complete subscription into a ticket.
Account security and sharing boundaries
Unlimited devices is intended for multi-platform use under one account; it does not mean the account or subscription should be shared publicly. The account holder should manage the username, password, and subscription URL. When a device is no longer used, delete the subscription configuration from the client. Before handing over a device, sign out of the user panel and clear local configuration. If the password was stored in an untrusted environment, change it promptly and sign in again on trusted devices.
This service offers 7-day no-questions-asked refunds. For a refund, review the full rules in the site’s refund policy and keep the relevant order status in the user panel. Do not test the process by creating duplicate orders or canceling repeatedly. Orders, subscriptions, and local clients are related but independent layers; always maintain them in the order of account first, subscription second, client third.
Stable use does not require changing settings every day. Keep one primary route and one backup route in the same region, update the subscription regularly, and recheck the connection after network or system changes. Clearer configurations are easier to recover; the fewer tools running simultaneously, the easier it is to identify which one controls the proxy.
Advanced split routing, development tools, and scenario-based configuration
Move from global mode to rule-based split routing
Global mode helps confirm that a route works during initial verification; rule-based split routing is usually better for long-term use. Its goal is to send apps that rely on cross-border routes through TxtVPN while keeping local services, LAN resources, and downloads that do not need acceleration on their normal path. This reduces unrelated traffic, avoids latency caused by routing local services unnecessarily, and makes it easier to see which path an app is actually using.
Before configuring split routing, list clear targets: overseas services in the browser, AI Tools, code hosting, development dependencies, Streaming, or remote-work resources. Then list objects that should remain local, such as LAN devices, local file shares, and ordinary local services. Start with a small number of clear rules and expand only after verification. Importing a large set of rules from unknown sources at once makes match order and exceptions difficult to maintain.
Rules are usually matched from specific to general. Put more specific domain or app rules first and broad fallback rules later. After changes, test targets that should use the route and targets that should remain local, confirming both behave as expected. If an app fails in rule mode, temporarily switch to global mode for comparison. If global mode works but rule mode does not, the issue is in the rules; if neither works, continue checking the route or target service.
AI Tools and long-connection scenarios
Tools such as ChatGPT, Claude, Gemini, Cursor, and Copilot rely on more than page loading: they also use persistent sessions, streaming responses, or background editor requests. Keep the region consistent and the connection stable instead of switching regions repeatedly to chase momentary latency. If web login works but an editor plug-in does not, check whether the editor inherits the system proxy and whether the plug-in process started before the connection was established. Closing and restarting the editor is often more informative than repeatedly changing routes.
Command-line AI Tools may also read the HTTP_PROXY and HTTPS_PROXY environment variables. Use the local listening parameters actually shown by the client, and set them only in the terminal sessions that need them. If project tools should always use a proxy, inject the variables through the project startup script, but never write the account subscription URL into a code repository. For related guidance, read Which VPN works with Cursor/Copilot and Recommended VPNs for Claude.
Streaming requires checking both region and sustained transfer
Streaming availability cannot be judged solely by whether the homepage opens. After connecting, confirm the target region, then fully quit and reopen the app so it establishes a fresh session. Also observe whether playback remains stable. A homepage that loads quickly but suffers frequent interruptions may indicate limited throughput or route instability. If the exit region is correct but the catalog does not change, the cause may be app cache, account region, or route recognition.
When several routes are available in the same region, first choose one matching the region of the target content, then compare sustained playback. Do not switch repeatedly during playback; this interrupts the connection and makes the app reassess the region. To switch, stop playback, disconnect the current route, connect the backup, verify the exit, and reopen the app. See the Streaming acceleration page for the dedicated guide.
Browsers, terminals, and containers in development environments
Development workflows often include browsers, terminals, editors, package managers, and containers at the same time. They do not necessarily share proxy settings. A browser following the system proxy does not mean the terminal inherits it, and variables working in the terminal do not mean a container can reach the host’s local listening address. Verify layer by layer: confirm the client route, test the browser, test a new terminal, and only then configure the editor and container.
For terminal tools, start with temporary environment variables. For background services, set the proxy explicitly in their startup environment. For containers, configure an accessible proxy address according to how they run. Do not mechanically copy 127.0.0.1 into every container, because that loopback address usually points to the container itself. Determine the correct address from the current container network and the client’s listening scope. After configuration, verify with the code host, dependency repository, or API request you actually need rather than checking only whether a proxy port exists.
If a command-line request fails, start with a basic HTTPS request to confirm the network stack, then test the business target. DNS errors, connection refusals, timeouts, and certificate errors point to different layers. For DNS failure, inspect the resolution path; for connection refusal, check whether the local proxy is listening; for timeouts, compare routes and the target; for certificate errors, check system time, enterprise-network intermediaries, and the app’s certificate settings. Do not hide the problem by disabling certificate verification.
Privacy policy and local log handling
When using a network service, manage account data, subscription URLs, and client logs separately. A subscription URL is an access credential and should not be written to a public repository. Client logs help troubleshoot connections, but remove account-related fields before sharing them. Browser history, target-service accounts, and local app data are managed by their respective software. Review the service’s data-handling boundaries in the privacy policy before use.
When screenshots are needed, capture the error text, route region, and client status first, while cropping out the username, subscription contents, and order details. If terminal logs contain environment variables, check them for subscription URLs before sharing. Use example.com and YOUR_TOKEN in all teaching and documentation examples; do not use real URLs that are merely partially obscured and may still be recoverable.
Build a rollback-friendly configuration habit
The most important advanced-configuration skill is not adding more rules, but being able to return to a known-good state at any time. Change one layer at a time: change and verify the route before changing split routing; verify terminal variables before making them permanent; confirm that the new subscription updates successfully before deleting the old configuration. If a change causes a problem, roll back in reverse order. A clear change sequence limits troubleshooting to the most recent step.
If the client supports exporting local rules, save a rules backup without account credentials, but do not export or publish the complete subscription configuration. After reinstalling the system, obtain the TxtVPN client and subscription again from the user panel, then restore the necessary local rules. This keeps route information current and avoids retaining outdated content from the old configuration.
Self-check after completing the full workflow
After completing this guide, you should be able to explain whether you are using a monthly subscription or traffic package, how traffic resets or remains available, where the user panel shows service status, how to update the subscription, which system permissions each platform needs, how to choose a primary and backup route, and how to verify the exit and target app after connecting. When something goes wrong, you should also be able to identify whether it belongs to the account, subscription, client, route, rules, or application session.
A stable final setup is usually straightforward: the account logs in, the order status is clear, the subscription configuration is unique and updateable, platform permissions work, the primary and same-region backup routes have been verified, rules cover only clear targets, and the subscription URL has not entered a public environment. Day to day, monitor traffic according to your usage pattern, adjust the plan when the cycle or workload changes, and recheck the connection after system or network changes.
If you only need to review the first-connection path, return to the quick-start guide. To compare prices and traffic again, visit the plans page. To filter by region and route type, see global nodes. The purpose of the complete guide is not to make you repeat every step from the beginning, but to provide a reproducible, reversible, and diagnosable workflow.